Feb 24, 2021 - Feb 24, 2021
16:00H - 19:00H
In this workshop we’ll explore the world of CRMs (centralised customer relationship management systems) and ERPs (enterprise resource planning, or centralised IT systems to manage internal resources) and how these new tools have transformed the way companies of all sizes interact with their clients. We will examine success stories and the advantages of implementing these technologies.

Topics of the workshop on CRM & ERP Consultant:

  • Definition of CRMs and ERPs and why they’re necessary

  • Uses and success stories

  • The main companies offering the services

  • Pathways to training and learning


This orientation workshop will start with an introduction to the current status of the digital ecosystem, in which we will summarise the main jobs and their associated skills, as well as the development and characteristics of this world in Catalonia and Spain. This introduction is geared at debunking myths on the sector and understanding the challenges it is posing in terms of economics, society and equality.

Time will be set aside at the end of the workshop for participants to talk with the trainer, to debate and ask any questions about the topic.

Workshop delivered in Catalan.
Speakers
Joan Gasull
Data scientist and technology trainer at Netmind

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